Select your health plan to view the Member Handbook (EOC)
Public program for low income people
Medicare and Medi-Cal benefits
Medicare plan for chronic care needs
See our Access Your Data Page for more details on how to login.
There are 2 Member IDs that you need.
No. Once you have an account, you can use that account to connect to CHG with any of the available apps. You will only need to verify your email by using the authentication code that will be emailed to you.
You must use the email address that you used to create the account. If you do not remember the email address, please contact CHG’s Member Services Department.
No, the name fields are not case sensitive.
Find the “Contact Us” area of the phone app to send the app team members an email to have them check into the issue.
The app team members will try to resolve the issue. If they are unable to, they will contact CHG to resolve the issue together. An app team member will contact you once your issue has been resolved.
See our Access your Data Page for the list of applications that have been approved to use.
If the app has the ability to remove access, you can choose to remove it from there.
If the app does not have the ability to remove access, CHG can have it removed for you.
Community Health Group can only remove the future data sharing from the phone app. Any data the phone app has already downloaded from previous access might still be available through the app.
Our Member Services Department is available 24-hours a day seven day a week. We are here to answer your questions or concerns. We speak:
We also use phone interpreters to assist members in more than 200 other languages.
Medi-Cal Member Services
CommuniCare Advantage Member Services
Community y Más Member Services