Select your health plan to view the Member Handbook (EOC)
Public program for low income people
Medicare and Medi-Cal benefits
Medicare plan for chronic care needs
Community Health Group (CHG) is dedicated to improve your health and health care. That includes your health data. And now, CHG has made it easier for you to view your personal health information through an app on your phone!
Having access to your health data can help you make informed decisions about your health care.
Some health care decisions are easy, like getting a cast if you break your arm, but other situations are more complicated. Does your medical history mean surgery might be risky? Can your caregiver share your complete health history with a new doctor?
By using a phone app to access your health data, you can:
We have partnered with the following apps to provide a fast, simple and secure way to share your data with a provider or other care givers who will help make proactive decisions about your health:
MyFlexpa | Contact email — support@flexpa.com
CareEvolution myFHR | Contact email — info@careevolution.com
myWalgreens Health Access | Contact email — support@icanbwell.com
Ripple by ThedaCare | Contact email — support@icanbwell.com
Samsung Health (coming soon) | Contact email — support@icanbwell.com
Choose an app and then download it to your phone through your app store like Apple App Store or Google Play.
**Please note that your address will need to match what CHG has on file in order to complete the connection from the app to CHG's data.
As with any interaction over the internet, there is some risk. CHG takes your privacy and the security of your health data very seriously. That is why your data will never be shared without your express permission.
Once you choose to share your data with an app, CHG is no longer responsible for the security of that data. It is important to read the privacy and security policies for the phone app you choose since you will share your data with it.
It is also important to protect your phone from threats like theft and hacking. You should always keep your phone’s security settings on and up to date.
You can decide whether to access your health information via a phone app. You can also change your mind at any time and remove access.
To remove access, call our Member Services Department available 24/7:
Community Health Group can only remove the future data sharing from the phone app. Any data the phone app has already downloaded from previous access might still be available through the app
CHG is committed to maintaining and improving your health by providing access to quality care. This is a new way to access your health information. The federal government, the healthcare industry, and CHG are working towards these goals:
Some of these goals and rules are covered by a federal law (21st Century Cures Act). This is the law that requires CHG to make your health data easier for you to access.
The first time you choose to share your data through a health phone app (3rd Party App), you must set up an account with ID.me, which is a company that verifies your identity.
You will need to provide your personal information such as name, driver's license or state ID, Social Security number, phone number address, CHG Plan Member ID, CIN or MBI.
User Guide for CHG specific access to your data
ID.me Creating your ID.me account
There are 2 Member IDs that you need.
Medi-Cal Member Services
CommuniCare Advantage Member Services
Community y Más Member Services