Select your health plan to view the Member Handbook (EOC)
Public program for low income people
Medicare and Medi-Cal benefits
Medicare plan for chronic care needs
Non-Medical Transportation (NMT) is covered for medically necessary covered services. NMT is transportation by car, taxi, or other public or private way of getting to your medical appointment. Please call Community Health Group at 1-800-224-7766 for assistance.
NEMT and NMT trips will be scheduled so that you arrive within 15-minutes of the scheduled appointment time. CHG will arrange alternative transportation if the provider does not arrive at the scheduled pick up time.
Please contact CHG’s Member Services Department by calling 1-800-224-7766 if your driver for your authorized transportation is late or does not show-up. A Member Services representative will assist you in coordinating an alternative transportation service, which may include:
Our Member Services Department will work with your provider to let them know you may be running late for the appointment.
Select your health plan to view the Member Handbook (EOC)
Public program for low income people
Medicare and Medi-Cal benefits
Medicare plan for chronic care needs
Select your health plan to view your benefits
Public program for low income people
Medicare and Medi-Cal benefits
Medicare plan for chronic care needs
Medi-Cal Member Services
CommuniCare Advantage Member Services
Community y Más Member Services