Member Services

Have questions about your benefits?

Contact us for personal assistance with your Medi-Cal or Cal MediConnect plan benefits or if you have concerns about either health plan:

Our Member Services team is available 24-hours a day seven day a week. We are here to answer your questions or concerns. We also use phone interpreters to assist members in the following threshold languages and in more than 200 other languages:

  • English
  • Spanish
  • Vietnamese
  • Arabic
  • Tagalog
  • Chinese
  • Farsi  

Vision Benefits

Vision benefits are managed directly with VSP (Vision Services Plan). To find out more information about what’s covered, call us at 1-800-224-7766.  You can also call VSP at 800-877-7195, they are available M-F 5AM to 8PM PST and S-S 7AM to 8PM PST.

Dental Benefits

Dental benefits are managed directly with the Medi-Cal Dental Program. To find out more information about what’s covered, call us at 1-800-224-7766.  You can also call Denti-Cal at 800-322-6384. They are available M-F 8AM to 5PM PST.

Member Rights

As a CHG Health Plan member you have many rights and responsibilities. Take a look at the full list.