Member Services

Have questions about your benefits?

Contact us for personal assistance with your Medi-Cal or Cal MediConnect plan benefits or if you have concerns about either health plan:

Our Member Services team is available 24-hours a day seven day a week. We are here to answer your questions or concerns. We speak:

  • English
  • Spanish
  • Vietnamese
  • Arabic
  • Taglog

We also use phone interpreters to assist members in more than 200 other languages. 

Vision Benefits

Vision benefits are managed directly with VSP (Vision Services Plan). To find out more information about what’s covered, call us at 1-800-224-7766.  You can also call VSP at 800-877-7195, they are available M-F 5AM to 8PM PST and S-S 7AM to 8PM PST.

Dental Benefits

Dental benefits are managed directly with Denti-Cal. To find out more information about what’s covered, call us at 1-800-224-7766.  You can also call Denti-Cal at 800-322-6384. They are available M-F 8AM to 5PM PST.

Member Rights

As a CHG Health Plan member you have many rights and responsibilities. Take a look at the full list.