CHG Medi-Cal Benefits
Below is a summary of Community Health Group (CHG) Medi-Cal covered benefits. If you have any questions, please reach out to our 24/7 Member Services Department at 1-800-224-7766 or TTY 1-855-266-4584.
You can also download the Community Health Group English Medi-Cal Member Handbook (EOC) for a complete list of benefits, and you may view the most current updates of the 2022 Medi-Cal Handbook (ERRATA)
Health Services
- Primary care doctor visits
- Preventive Care
- Immunizations
- Medical specialist visits
- Hospital and emergency care
- Prenatal and newborn baby care
- Laboratory services
- Telephonic Advice Nurse (TAN) 800-647-6966
- Medications
Behavioral Health Services
- Outpatient mental health services for mild to moderate conditions
- Behavioral health treatment
Long-Term Health Services
- In-home supportive services
- Multipurpose senior services program
- Community-based adult services
- Nursing facility care
- Hospice care
Interpreter Services
- Staff who speak your language (English, Spanish, Vietnamese, Tagalog, Arabic)
- Interpreter services, along with American Sign Language, at no cost to you
- Health education and enrollment materials printed in several languages at no cost to you
- Materials in other formats, such as braille, audio or large print at no cost to you
- Online English and Spanish Newsletters
Vision Benefits
- Routine eye exams
- Eyeglasses or contact lenses
Transportation
- Emergency transportation
- Non-emergency medical transportation
- Non-medical transportation
Other Services and Supplies
- Walkers, crutches, etc.
- Hearing aids
- Home health services
- Medical supplies
Additional Resources for Members
- Dental Benefits: Denti-Cal 1-800-322-6384
- Medi-Cal Eligibility & Other County Public Assistance: ACCESS 1-866-262-9881
- San Diego County Resources: 2-1-1
- In-Home Supportive Services (IHSS) 1-800-510-2020
- Adult Protective Services (APS) 1-800-339-4661
- Child Protective Services (CPS) 1-800-344-6000
- Department of Social Services 1-916-651-8848
- Behavior Health Access and Crisis Line: 1-888-724-7240
Note: Some services require prior authorization before they are covered. Please contact the Member Services Department at 1-800-224-7766 for more information.